FAQ

 How Do I Order Edible Prints?

First, place your order using our website.

Whilst on the product page of the Edible Image Sheet that your after, you will be asked to upload the file of your image(s).

If there are any issues during this process please email your image(s) to hello@sweetandpetit.com.au

Be sure to add the order #number to the subject line of the email.

For the best results, be sure that your image is high resolution which is at least 500kb.

Acceptable Formats: .jpg, .jpeg, .png, or .pdf ONLY

What Are Your Edible Image Sheets Made Of?

Ingredients: Starch (E1422,E1412), water, sugar, maltodextrin, glycerin, stabilizers (E414, E460i), dextrose, emulsifiers (E435, E471), food colour (E171), vanilla, preservative. (E202, E330).

Our sugar sheets are Gluten, Nut and Dairy Free, and the ingredients are of high quality for the best taste and image clarity results.

Which Type Of Icing Works Best With Edible Icing Sheets?

Icing sheets can be applied to almost any kind of icing.

Fondant icing works the best, you can also use buttercream icing and royal icing

Can Printed Images Be Stored?

Unused edible images need to be left in the sealed bag provided and kept In a cool and dry place . 

If stored correctly your prints can last up to a year.


Can Icing Sheets Be Refrigerated?

No, icing sheets can not be refrigerated. 

Doing so will damage the colours after prolonged amounts of exposure


How do I Apply My Edible Image?


Carefully remove the icing sheet, from the zip-lock bag provided.

Be sure to have clean hands and are wearing food safe gloves. 

Gently peel the image away from its backing.

If image is being applied to fondant, brush a little bit of water onto the area first. 

(a tiny bit of water goes a long way) & too much water can leave you with a sticky mess so keep this to a minimum.

place the edible image onto the cake.

When Do I Apply My Edible Image?

For the best results, create your edible picture cake on the day of your event. 

If you must, you can apply the image the day before.

Be sure to store the edible image correctly to avoid moisture and dryness.

Environment, weather, and the type of icing used will all have an effect. (If you have questions, please do not hesitate to contact us.)


Can I Add Custom Text To My Edible Image?

Yes, you can add custom text to the edible image.

We would appreciate 48 hours notice for printing turnaround, however if you need your image sooner please contact us and we may be able to come to an arrangement.

Are any of your edibles Halal certified?

The best way to be sure if a product that we stock is Halal, is to contact that brand directly via phone or their website and view the specifications of each individual item! It should be noted in the product description, if the item is Halal certified.

Do you stock products for specific dietary requirements?

We sure do, we have Gluten Free, Halal and Vegan options available. To request more information please reach out to us via the contact us page.

Are you able to order in certain products that I can not find elsewhere?

Yes, this is definitely possible! If there is something you are having trouble finding, please forward all the details to hello@sweetandpetit.com.au

Shipping

How much is postage?

-Express shipping for small parcels consisting of 1 or 2 small items: $12


-Standard shipping for medium size parcels consisting of multiple larger items: $16

-Standard shipping for bulky goods: $25 

This includes all parcels over 15kg.


-FREE EXPRESS DELIVERY FOR ALL ORDERS OVER $150 

How long does postage take?

Our extremely fast courier service offer a guarantee of express next day delivery on all orders placed before 12pm AEST. Anything after the cut off time will take 2 business days to arrive.







Payment

What kind of payments do you accept?

We accept all major credit cards including Visa, Mastercard, Amex & Apple Pay along with PayPal and Afterpay.

Is it safe to shop and use my credit card on Sweet & Petit?

Absolutely, our store has SSL security encryption. If you look above at the address bar of your browser you will see that there is a padlock next to our internet address. This means that our entire website including the checkout is secure and safe for you to use. 

Get in touch

Have questions about your order, or a general enquiry?