At Sweet & Petit, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information:
- When you make a purchase or register for an account, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
Non-Personal Information:
- We may collect non-personal information about your interactions with our website, including your IP address, browser type, and browsing behavior.
Cookies:
- Our website uses cookies to enhance your browsing experience. Cookies are small data files that are stored on your device. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
Order Processing:
- We use your personal information to process and fulfill your orders, including shipping and delivery, and to communicate with you about your order.
Customer Service:
- We use your information to provide customer support and respond to your inquiries.
Marketing:
- With your consent, we may use your information to send you promotional emails about new products, special offers, and other updates.
Website Improvement:
- We use non-personal information to analyze website usage and improve our website's functionality and user experience.
3. How We Protect Your Information
Data Security:
- We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.
Data Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4. Sharing Your Information
Third-Party Service Providers:
- We may share your information with third-party service providers who assist us with order processing, payment processing, shipping, and other business operations. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements:
- We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the new owner.
5. Your Rights
Access and Correction:
- You have the right to access and correct your personal information. You can update your account information by logging into your account on our website or by contacting us at hello@sweetandpetit.com.au.
Opt-Out:
- You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us at hello@sweetandpetit.com.au.
Data Deletion:
- You have the right to request the deletion of your personal information, subject to certain legal exceptions. To request the deletion of your information, please contact us at hello@sweetandpetit.com.au.
6. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Phone: 0424 114 005
- Email: hello@sweetandpetit.com.au
- Address: 36 Willis Street, Apartment, Suite, etc., Lansvale, New South Wales 2166, Australia